Privacy & Cookie Policy

The Leather Express UK® is committed to protecting your privacy. This policy explains how we collect, use, and safeguard any information you provide while using our website. If we request information that can identify you while using this site, rest assured it will be used strictly in accordance with this privacy statement. The Leather Express UK® may update this policy periodically, and we encourage you to review this page regularly to stay informed of any changes.

What We Collect

We may collect the following information:

  • Name

  • Contact details, including email address

  • Demographic information such as postcode, preferences, and interests

  • Other relevant information for customer surveys and/or promotional offers
    For details on the cookies we collect, see the “Cookies We Collect” section.

How We Use Collected Information

We use your information for the following purposes:

  • To personalise your experience and cater to your individual needs

  • To improve our website based on feedback and data received from you

  • To enhance customer service and respond effectively to support requests

  • For internal record-keeping and product/service improvements

  • To send promotional emails about new products, special offers, or other updates that may interest you

  • For market research purposes, including communication via email, phone, or post

  • To tailor the website to your preferences and browsing habits

Security Measures

We are committed to ensuring the security of your personal data. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information collected online.

Use of Cookies

Cookies are small files placed on your device's hard drive. Once you agree, cookies help analyse web traffic and enable websites to tailor content to your needs.

We use traffic log cookies to identify which pages are being accessed, allowing us to analyse site performance and improve the browsing experience. This information is used solely for statistical analysis, after which the data is removed from our systems.

Overall, cookies help us enhance website functionality. They do not give us access to your computer or any personal information beyond what you choose to share. You can opt to accept or decline cookies through your browser settings, though declining cookies may limit website functionality.

Processing Transactions

  • All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties.

  • Your information will not be sold, exchanged, transferred, or given to another company without your consent, except for the purpose of delivering the purchased product or service.

  • We may use your details to administer contests, promotions, surveys, or other site features.

  • The email address provided for order processing will only be used to send order-related updates.

Protecting Your Information

We implement various security measures to safeguard your personal data when you place an order, submit a form, or access your personal information.

  • Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data.

  • Payment information is processed through secure gateways and is not stored on our servers.

  • We take appropriate technical and organisational steps to prevent unauthorised access to your personal data, but The Leather Express UK® cannot guarantee absolute security of information disclosed online.

Links to Other Websites

Our website may contain links to external sites. Once you leave our website, we no longer have control over external sites and cannot be responsible for the protection of any information you provide while visiting such sites. These sites are not governed by this privacy policy, so we recommend reviewing their policies separately.

Disclosing Information to Outside Parties

We do not sell, trade, or transfer your personally identifiable information to third parties, except trusted partners who assist in website operations, business services, or customer support. These partners must agree to keep your data confidential.

We may disclose information when required by law, to enforce site policies, or to protect our rights, property, or safety. Non-personally identifiable data may be used for marketing, advertising, or analytical purposes.

Managing Your Personal Information

You have the right to control your personal data in the following ways:

  • When filling out a form, you may choose not to have your information used for direct marketing.

  • If you previously consented to marketing communications, you can opt out anytime by emailing us at info@theleatherexpress.co.uk.

  • We do not sell, distribute, or lease personal information to third parties without consent, unless required by law. We may send promotional content about third-party offers only if you have opted in.

  • Under the UK Data Protection Act 2018 and the UK GDPR, you may request details of the personal data we hold about you. A small fee may apply. If you would like a copy of this data or believe any information is incorrect, please contact us at the above email address.

Disclaimer

The Leather Express UK® is not responsible for the privacy policies of external websites linked from our platform. If you share information with third-party sites, their policies and terms will apply. Please contact them directly for privacy-related inquiries.

By using our website, you consent to the terms outlined in this Privacy & Cookie Policy.